Refund Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Additional non-returnable items:

*Downloadable software products

To complete your return, we require a receipt or proof of purchase.  

Please do not send your purchase back to the manufacturer.


Bhalerao Enterprises believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

i) Cancellations will be considered only if the request is made within 24 hours of placing an order.

ii) No cancellations are entertained for those products that the Bhalerao Enterprises's marketing team has obtained on special occasions like Pongal, Diwali, etc. These are limited occasion offers and therefore cancellations are not possible.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 working days *excluding Govt/ Bank holidays.
NOTE : Saturday & Sunday are not considered as a working day.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items:

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


If your product fails due to a manufacturing defect we will repair it without charge, or replace it, at our sole discretion. If you need to exchange it for the same item, send us an email at and send your item to: 

Virat Dham 18, Swami Vivekanand Nagar, Near A.V.M School, Kulgaon Badlapur (East). Mumbai 421503 

Refund Policy:

To return your product, you should mail your product to: Virat Dham 18, Swami Vivekanand Nagar, Near A.V.M School, Kulgaon Badlapur (East). Mumbai 421503 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.